When your car is listed on CLASSIC.COM, buyers reach out using the “Contact Seller” button on your listing. Their message is sent directly to the email address linked to your account. The email will come from "insight@classic.com" and contain the email address for the buyer, to which you should reply directly.
All inquiries are also stored in your account and can be viewed anytime in your Listing Manager.
If you’ve added a phone number to your listing, buyers may call you directly. Please note that phone calls are not tracked by CLASSIC.COM.
👉 Stay safe while responding to inquiries: Read our Tips to Avoid Buyer Scams.
Don’t Miss Any Inquiries
- Safelist our email address – Add the email address "insight@classic.com" to your safe senders list, so messages don’t get filtered to Junk or Spam.
- Mark emails as “Not Spam” – If one of our messages does land in your Spam folder, mark it as “Not Spam” so future inquiries come straight to your inbox.
- Keep your email address up to date – Want buyer inquiries to go to a different email? You can update your email address in your account at any time. Update your profile here.
- Check your account regularly – Every buyer inquiry is also stored in your CLASSIC.COM account under each listing. It’s a good idea to check it from time to time to make sure you haven’t missed anything. Access your listings here.
Example Screenshots are provided below for your reference:
